Privacy policy

Who we are

In this Privacy Policy any reference to "we" and "us" are to Powersim Limited.

What information do we collect and how we collect it

The information we collect via this website includes:

  1. Any personal details you type in and submit, such as name, address, email address, job title etc.
  2. Your IP address (this is your computer's individual internet identification number) which is automatically logged by our web server. This is used to note your interest in our website for our internal analysis.
  3. Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products, offers or newsletters).
  4. Session information stored in cookies. These don’t include any personal information and are used to ensure the correct data is extracted from the database when using our interactive systems.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-

  1. To provide after-sales service (we may pass your details to another partner organisation to supply/deliver products or services you have purchased and/or to provide technical or maintenance support);
  2. In certain cases we may use your email address to send you information on our other products and services. In such a case you will be offered the option to opt in/out before completing your contact form; We may need to pass the information we collect to other companies for administrative purposes.

We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use our site and issuing our e-mails for us. Rest assured that third parties will not under any circumstances be allowed to use your information for their own purposes.

Your rights

  1. You can ask us to update or remove your personal information by emailing privacy@powersim.co.uk or by writing to us at our address in (2) below.
  2. You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a S.A.E and a cheque for £10 made out to Powersim Limited in order that we can return your enquiry.

Customer Services (Data Subject Request)
Powersim Limited
Andrews House
College Road
Guildford
Surrey
GU1 4RG

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Call Us: 01483 467220